Jobes Technology Solutions Blog

IP Digital and Jobes Technology Solutions Announce Strategic Partnership to Enhance ECM and Data Capture Services

bill@jobestech.com (William Jobes) — Fri, 31 May 2024 16:18:05 GMT

IP Digital and Jobes Technology Solutions Announce Strategic Partnership to Enhance ECM and Data Capture Services

East Walpole, MA and Holly, MI – May 1, 2024:

IP Digital, a leader in workflow and business process automation, and Jobes Technology Solutions, a renowned technology solutions provider, are excited to announce a strategic partnership aimed at providing enhanced services to their Laserfiche and ABBYY clients. This collaboration will leverage the strengths of both companies to deliver comprehensive solutions in electronic content management (ECM) and advanced data capture technologies.

Since its founding in 2005, IP Digital has focused on developing innovative workflow and business process automation solutions. IP Digital has established a powerful input and capture system by partnering with Laserfiche for ECM and Hyland’s AnyDoc Software for data capture. As the ECM field has evolved, IP Digital has transitioned from simple storage and retrieval to automating business processes, making ECM technologies more valuable and interesting for companies and organizations.

IP Digital is well known for its ability to design creative and intuitive approaches to automation, employing advanced technologies and methodologies while delivering a user-friendly experience. This partnership with Jobes Technology Solutions will further enhance their ability to provide cutting-edge solutions to their clients.

Bill Jobes started Jobes Technology Solutions in Pittsburgh, PA. Since then, the company has grown from a sole proprietorship to a flourishing LLC with full-time employees in Pittsburgh, PA, and is now headquartered in Oakland County, MI. With a cloud-first mentality, Jobes Tech focuses on three main areas: managed services, professional services, and business consulting. Their expertise in document management solutions, intelligent scanning solutions, and cloud infrastructure aligns perfectly with IP Digital’s offerings.

Jobes Technology Solutions prides itself on bridging the economic and technical skill gap between businesses, technology experts, and users. By acting as an impartial technical partner and solution provider, Jobes Tech ensures successful, on-time, and on-budget solutions that immediately impact clients’ missions and bottom lines.

“This partnership combines our expertise to deliver unparalleled efficiency and innovation in ECM and data capture, allowing our clients to focus on their core business while we handle their complex technological needs” - Bill Jobes, CEO of Jobes Technology Solutions

This partnership will combine IP Digital’s expertise in workflow and business process automation with Jobes Technology Solutions’ strengths in document management and intelligent capture solutions. Together, they will provide clients with robust, efficient, and effective ECM and data capture services.

About IP Digital:

Founded in 2005, IP Digital specializes in workflow and business process automation, electronic content management (ECM) technologies, and advanced data capture technologies. Their goal is to employ advanced technologies and methodologies while delivering a friendly and approachable way of working to the users. For more information, visit IP Digital (Copy)IP Digital, Inc.

About Jobes Technology Solutions:

Jobes Technology Solutions, an LLC since 2016, focuses on artificial intelligence, professional services, and business consulting with a cloud-first mentality. They provide document management solutions, intelligent scanning solutions, and cloud infrastructure services, among other capabilities. For more information, visit https://www.jobestech.com/

Contact:

IP Digital, Inc.
Post Office Box 211
East Walpole MA 02032

telephone
781.784.8316

email
info@ipdigital.net

Jobes Technology Solutions, LLC.

3043 Grange Hall Rd.

Holly, MI 48442

telephone

248.355.5100

sales@jobestech.com

Jobes Techs' New HQ Location Ribbon-Cutting Ceremony!

Tue, 14 Dec 2021 21:23:14 GMT

Jobes Techs' New HQ Location Ribbon-Cutting Ceremony!

Jobes Tech is excited to announce that our HQ has moved to a new location! To keep up with our rapidly-growing company, we’ve had to find a bigger, more accommodating space. The new office has larger workspaces and conference rooms to ensure our clients have the utmost, undivided attention. We want to give special thanks to Senator Ruth Johnson, Legislative Aide Michael Moon, Oakland County Commissioner Bob Hoffman, and everyone involved in the Holly Chamber of Commerce for coming out to celebrate our office opening ribbon-cutting! We would not be where we are today if it were not for the support of our fantastic community! We’re still settling into our new space and have lots of work ahead, but until then, check out some of our pictures below from the event!

Revolutionizing Medical Claims and Bill Processing with Advanced Automation with Medical Outcome Indicators

Mon, 13 Dec 2021 15:03:21 GMT

Revolutionizing Medical Claims and Bill Processing with Advanced Automation with Medical Outcome Indicators

Xtelligent Healthcare Media recently hosted Medical Outcome Indicators (MOI) and Jobes Technology Solutions on a live webcast to discuss how MOI has revolutionized how networks work with insurers and providers with an automation-first strategy.

Medical Outcome Indicator's Founder and Chairman, Dr. Shannon Vissman PT, is no stranger to managing a large network of healthcare providers. Before MOI, he founded (and later sold) Universal SmartComp, a leading physical medicine network. Looking to improve on his prior success, Dr. Vissman rethought network management and medical oversight from the ground up. In building MOI, his team has leveraged advanced data analysis and automation technologies to not only create a unique value proposition but also build a business that operates efficiently and scales to manage rapid growth.

In the recent webcast, "Revolutionizing Medical Claims and Bill Processing with Advanced Automation," Dr. Vissman spoke about the struggles that faced his company before automation. He states, "We had physical therapists and occupational therapists that reached out to the providers directly on every bill and every note. It was a costly way to do business. The most troublesome process came with managing all the notes and bills. Providers would mail us bills; we would have to scan them, copy them, and give them to our therapists to review. The therapists would then talk to the injured workers, resulting in a very manual process in sending the bills and sending the updates to the clients. This process took a whole lot of people. We had about 250 employees, and now we could do the same volume today that we did with 250 employees with about 50. ClaimXtractor is a huge advantage."

Knowing modern technology could solve these challenges, MOI partnered with Jobes Technology Solutions to digitize their claim processing, billing, and medical management workflows, applying automation wherever possible. A key driver for these automated processes is data captured from claim forms such as CMS 1500 and UB-04s. For automation to be successful, this data must have a high degree of accuracy, and in true MOI fashion, the process for getting data must be automated.

The captured claim information delivers value beyond automated bill processing. It helps fuel MOI's data-driven approach to medical management that leads to better patient outcomes. By getting patients the right treatment faster, MOI's proprietary system reduces recovery times, and as a result, minimizes the overall cost of care.

To learn more about MOI's digital transformation journey, check out our full webcast, "Revolutionizing Medical Claims and Bill Processing with Advanced Automation."

In this webinar, you will learn how:

• Traditional processes are difficult to scale in the current hiring environment

• Data entry can be automated for medical bills and claims, such as CMS 1500 and UB-04 forms

• Good data drives digital transformation and enterprise automation

• Automation not only improves operational costs, but can also become a competitive advantage

Ready to check out our full webcast? Click here!

Reduce Your Notice Backlog With Automated Workflows!

Thu, 02 Dec 2021 14:46:14 GMT

Reduce Your Notice Backlog with Automated Workflows

Law Offices around the country are being flooded with notice intake forms. This has led to large backlogs with important notices being delayed and increases in rework. How do attorneys scale to handle this influx of business? By implementing automation for notice intake forms, we open your business to downstream automation. Now that incoming documents and data are digitized, the data can be made easily accessible to your staff and business partners. In this blog post, we'll explore how an automated notice form works as well as some benefits to using them in your law practice.

Automating your notice intake process is the ultimate innovative solution that can be tailored to your law firm's needs. It will create a simple and efficient workflow in the front office, which reduces time spent on administrative tasks and increases client satisfaction. The system is designed with features including document scanning, data import/export, email notifications for task completion, auto-population of new cases from scanned documents, and automated reminders for court filing deadlines.

How it works

Intake automation systems utilize artificial intelligence to automate the process of receiving and processing information from clients. Our solution works to take the guesswork out of this process by automating data input by monitoring network drives, email inboxes, and fax servers to capture incoming notice documents (notices may also be directly scanned in or sent via API. Our solution then extracts pre-defined data fields for entry into your EHR or other IT systems. Data lookups and rules may be leveraged to help validate the extracted information. Should our solution lack confidence in the data extracted, it may be passed to a verification interface for a user to validate. Machine learning allows the solution to improve from the verification process to maximize straight-through processing. Data may then be passed to your system(s) of record via API, direct database entry, Robotic Process Automation, or an exported data file.

By streamlining these processes, law firms can:

Eliminate manual workflows such as copying paper files over to digital folders or typing up notes about conversations with clients

Downstream automation by pushing data to internal systems and driving automated workflows

Reduce labor costs by automating document classification and data

Complete hours of work in minutes

Catch and eliminate duplicates

Improve accuracy and availability

Jobes Tech is here to ease the process with our intelligent document capture solution

Take a look at the collection of notice forms Jobes Tech can automate data entry for below!

Approval Notice I-129F
Receipt Notice I-130
Approval Notice I-130
Receipt Notice I-131
Approval Notice I-131
Receipt Notice I-131
Receipt Notice I-485
Approval Notice I-485
Receipt Notice I-140
Receipt Notice I-140
Approval Notice I-192
Receipt Notice I-539
Approval Notice I-539
Receipt Notice I-539
Receipt Notice I-601A
Receipt Notice I-821D

Approval Notice I-765EAD
Approval Notice I-821D
Approval Notice I-821D
Receipt Notice I-485
Fingerprint App Notice I-765
Fingerprint App Notice H-1B
Cap Return Notice H-1B
Cap Return Notice Biometrics Transfer Notice I-90
Appointment Notice I-90
Receipt Notice I-918
Receipt Notice I-918A
Receipt Notice I-94
Notice I-94
Notice -765
Approval Notice I-765

The automation of notice intake forms is a powerful way to optimize your law office and increase the value you provide. Not only will this make it easier for staff members, but it can also open opportunities for downstream automation in other areas of your business-like marketing or client management. If this sounds like something you would benefit from, don't wait!

Contact us today at info@jobestech.com or call us at 1-888-370-5874 , and we'll show you how easy it is to get started with automated systems that save time and money!

Accelerating Invoice Processing with Vantage

Mon, 20 Sep 2021 13:18:57 GMT

Accelerating Invoice Processing with Vantage

How do you feel about the amount of time it takes to input your invoices into QuickBooks? Is that something you dread or are able to handle with ease? Do you know how many hours per week this consumes for some people? It's not uncommon for a bookkeeper, accountant, or CFO to spend up to 10 hours per week on this task. That is more than an entire day of their workweek!

What if this work could be cut from hours to minutes and save 2% on each invoice you process? Well, Jobes Technology Solutions can help make that a reality! We can implement invoice automation software that will save you hours of data entry and improve your bottom line by helping you negotiate and realize early payment discounts.

A recent study by the Association of Professional Invoice Automation Systems (APISA) has shown that adoption rates for invoicing automation are on the rise. The study found that over 70% of small businesses use or plan to implement invoice automation in their organization this year, an increase from 60% last year. These numbers show that many entrepreneurs are recognizing the benefits of automating their invoices and billing processes.

This blog post will look at the benefits of automated invoice processing and how it works. Both large and small enterprises still process invoices manually and are leaving money on the table. We will discuss how implementing Vantage for invoices will cut processing costs and decrease bill costs by meeting early payment deadlines.

What is Vantage?

Vantage is an easy-to-use data capture application that can automatically extract key invoice data, including line-item details. This includes assigning General Ledger (GL) codes, Purchase Order (PO) matching, Voucher creation, and approval routing. By turning invoice images into structured data, Vantages' Accounts Payable processes for automation allows organizations to reduce data entry time by up to 95%, eliminate the need for manual verification of information on each invoice, and enable employees to generate reports with just a few clicks.

How it works

Vantages' out-of-the-box platform provides users with a set of core cognitive skills for processing documents of any kind—structured, semi-structured, or unstructured. This includes all types of invoice data, including machine printed, hand printed, barcodes, signatures, and checkboxes, resulting in successfully extracting invoice data quickly and accurately.

Vantage includes pre-built core cognitive skills for invoice recognition to make OCR, classification, and extraction easy. The classification and extraction skills provide supervised and unsupervised continuous training and create new learning models based on expanded sample sets and user input.

As Vantages' digital "worker" or "robot" works, data is automatically extracted, including line-item details, from invoices to create structured data. This automated extraction of information helps streamline the Accounts Payable process by assigning GL codes and routing approvals for vouchers created in the system. With just one scan, this optimization technology extracts all relevant invoice information—including vendor name, PO number or purchase order numbers, product description, quantity ordered or sold—and assigns it to the corresponding General Ledger code (GL). Vantages' technology captures and teaches itself to identify invoices based on their layout and then automatically stores that information for future reference. It also intuitively maps the data fields in each invoice and stores them in a database.

Data captured by Vantage can be used to rename the image file, index the invoice image in your document management system or network drive, automate data entry to your ERP, match the invoices to POs, and route for approvals.

Benefits

With Vantage, you can focus more on growing your company instead of spending time organizing expenses and managing bills from vendors. In addition, Vantage offers features such as invoice matching, automated reconciliation, custom branding options, and much more!

Save time and money by automating data entry
Reduce the risk of human error
Match invoices to POs for quick reconciliation
Cut your operating expenses by realizing prompt payment discounts

To stay completive in the ever-changing world of technology, businesses need scalable and easy-to-implement solutions for automating repetitive tasks. With Jobes Tech, we can implement accounts payable automation in a matter of weeks, not months. No matter where you are in the digital transformation journey or what your technology stack looks like, we have flexible solutions to fit your unique needs.

Early Payment Discounts

By working with Jobes Technology Solutions on accounts payable automation, you will dramatically cut the time it takes to process invoices. In addition, we make it easy for you to make payments within ten days, allowing you to realize early payment discounts.

You may already notice on your vendor invoices terms such as "2/10 Net 30." If paid within ten days, this translates to a 2% discount, or the total amount is due in 30 days. While a 2% savings may not seem like much, it can add up to tens of thousands in savings for small businesses. Larger enterprises can realize hundreds of thousands of dollars in savings over the year.

Now, you may be saying to yourself that only a handful of vendors currently offer early payment discounts. However, you may not realize that these terms are easy to negotiate, and many of your vendors may already be offering discount terms to their other customers.

When Jobes Tech assists you in AP automation, we can provide strategies and templates for reaching out to your vendors and persuading them to provide these early payment discounts. Soon after implementation, you will see significant savings along with the quality-of-life improvements automation makes.

Do not hesitate to reach out and schedule a one-on-one call or demo with one of our consultants. The sooner you modernize your accounts payable department with automation, the sooner you will realize a positive impact to your bottom line.

info@jobestech.com

1-888-370-5874

Automation to Drive Financial Institutions

Fri, 11 Jun 2021 16:28:41 GMT

Automation to Drive Financial Institutions

Financial industries are now beginning to realize the tremendous benefits of automation. With digital transformation rapidly changing, companies are relying on technology to remain competitive by automating front and back-office processes and managing compliance electronically.

Challenges in the Workplace

Banking and finance institutions lagging behind the technology curve are being held back by manual business processes in day-to-day work. This creates frustration for employees and leads to a disturbance in customer satisfaction, security, and regulatory compliance.

What Employees Are Saying About Their Current Business Processes

35%

Business processes have let me down

58%

Business processes make my job more challenging

44%

Business processes have wasted my time

32%

Business processes made me want to leave my job

Where Do Finance Workers Spend Their Time on Unnecessary Tasks That Can Easily Be Improved Through Automation?

36%

Sorting and classifying data and documents

32%

Digitizing paperwork

27%

Reminders/prompts to do tasks

26%

Understanding data from documents

Get Ready to Improve Your Financial Processes Through Digital Transformation

To ensure you do not fall behind on the most recent digital practices and employees are satisfied, smart solutions such as process intelligence, automated data entry, and electronic records management are here to transform your business processes. Are you ready to break the chain of inefficacies, inaccuracies, and security breaches?

73% of Financial Services worker s said their organization has started to apply smart technologies in order to improve productivity, accuracy, and security.

What Automation Looks Like When Implemented in Your Organization

Implementing deep process mining technology leverages your existing data to provide complete process transparency. Once you see where bottlenecks and inefficiencies lie, smart solutions can be implemented to make the most out of your time and money. Some of these solutions include, but are not limited to:

Data Extraction: Thousands of document types used in Financial Services can be captured and classified with a high degree of accuracy, including complex and unstructured documents. The data from these documents can be extracted from email, faxes, or scanned paper. This data can then be used to automate data entry into any of your business systems, creating the foundation for downstream automation.

Records Management: Incoming records and data are instantly and automatically stored in their proper location. This provides your agents and advisors with instant access to the information they need to deliver top-notch service. By automating the filing process, we can also ensure records receive their appropriate retention schedules and automatically manage record lifecycles to keep you in compliance.

Automated Communications: Smart technologies play a key role in providing the tools needed to create dynamic, responsive, and customized interactions. At all stages of the process life cycle, including onboarding, approval, and updates, documents are reviewed and approved in a much timelier manner.

Solutions we implement include:

New Client Onboarding
Automated Data Entry
Secure Electronic Document Storage with Audit Trail
Record Management and Data Compliance
Automated Client & Marketing Communications
Claim Processing
Process Mining and Intelligence
Document Centric Workflow

Unstructured Document Data Extraction
ID Scanning and Data Extraction
Mobile-First Strategy
Process Data Mining and Intelligence
Secure Electronic Document
Records Management and FINRA Compliance
Data Processing Engines
Automated Bill Review and Flagging
Digital Loan Application and Processing

We know automation can be very intimidating, but the results of digital transformation can significantly improve your bottom line. Implementing these solutions will improve customer service and employee satisfaction by streamlining and automating daily operations, providing quicker response times, reducing manual errors.

39%

Work more efficiently

34%

Collaborate more efficiently

28%

Ease administration

36%

Complete work faster

Find out how Jobes Tech can help you quickly capture and process data from loan applications, billing, and claims forms, and more by contacting us at info@jobestech.com or calling us at 1-888-370-5874

Data above is based on November 2020 research conducted by Opinium Research on behalf of ABBYY. Survey participants were from organizations with 50+ employees and were located in the US, UK, France, and Germany.

How ECM Fuels Digital Transformation

Fri, 04 Jun 2021 16:46:14 GMT

How ECM Fuels Digital Transformation

Organizations must adapt to digital transformation to sustain and grow their business as technology constantly evolves and reshapes industries. One of the best ways to do this is to streamline processes by digitizing your information. Working with a substantial amount of paper can be frustrating to organize, file, and track down. Files can easily be lost or misplaced, or physical paper is prone to various kinds of destruction and deterioration. Digitizing document management creates easy accessibility to records allowing employees to receive information needed in seconds rather than spending hours digging through filing cabinets.

Electronic Content Management (ECM) capabilities empower organizations to digitize documents and paper-based processes from start to finish with seven compelling features:

Capture - Whether you are dealing with paper or traditional digital files like PDFs, Microsoft Office documents, JPEGs, PNGs, or even non-traditional files like emails, data can be automatically captured to automate data entry.
Search - ECM allows you to search files text as well as associated metadata, granting you the ability to find the content you need instantly. Simply type in any keyword, identifying information, username, or any other custom search type to retrieve information from a document.
Retrieve - Sorted documents in organized folder structures are shared and centralized in places that we call repositories. This allows for the quick retrieval of information as well as easy teamwork across multiple departments or teams.
Distribute - Distribute your content to the right people through secure links or share files directly from the repository as email attachments in a single step.
Secure - Access restrictions may be put in place to protect your digital files and sensitive data from unauthorized users to maintain compliance with government and industry regulations.
Automate -Tasks involved in processes can be automated, notifying the appropriate team to review tasks that can be assigned to individuals or teams.
Manage Information - Automatically track retention rules and send notifications to Records Managers when records have reached a certain point in their lifecycle and are ready for disposition. You can also track document versions and manage legal holds to help ensure compliance.

ECM gives organizations the ability to expand horizons to new and better solutions for your business. Whether you're making approvals or processing requests, ECM technology can automate manual, repetitive tasks, increasing your capacity to focus on decision-making activities. This automation will allow your organization to scale with existing staff and provide faster cycle times. These efficiency gains ultimately result in lower operating costs, quicker times to pay, and better customer experiences.

The most recognized benefits include, but are not limited to:

Reduce service delays and expedite decisions.
Provide offsite access and automatic updates to employees and supervisors.
Ensure staff is notified when attention is needed to a specific file.
Access and update documentation on different devices such as laptops, tablets, and smartphones.
Instantly locate any client's complete, most up-to-date paperwork using multiple search options.
Eliminate costly file cabinets, reclaim storage rooms.
Maintain compliance by eliminating duplicate or inaccurate documents with version control.

If you are interested in learning more about how ECM can be implemented into your business, give us a call or send an email to schedule time with one of our consultants. We can meet one-on-one to discuss your business needs and see potential solutions in a no-pressure environment. In many cases, document management and data entry automation solutions can be deployed in just a matter of weeks.

info@jobestech.com

1-888-370-5874

RPA: Take the First Steps to Build Flexibility, Accuracy, and Efficiency in Your Organization

bill@jobestech.com (William Jobes) — Wed, 02 Jun 2021 18:58:49 GMT

RPA: Take the First Steps to Build Flexibility, Accuracy, and Efficiency in Your Organization

Looking for a way to reduce the time and effort it takes to complete time-consuming and repetitive frustrated tasks? At the heart of these improvements are cutting-edge technologies such as robotic process automation (RPA), a process automation technology that can free up employees to focus on higher-value work by automating routine business processes and workflows using software robots. RPA utilizes artificial intelligence and machine learning capabilities to handle high-volume repetitive tasks that previously required humans to perform.

Although some may be skeptical of human tasks being replaced, "bots" cannot replicate human cognitive functions and cannot perform logical or critical thinking as humans do. RPA is meant to assist humans to ease their day-to-day tasks, not replace employees' jobs. To assist in these tasks, RPA allows one to automate the manual interactions in a known process of traditional automation to mimic the actions of a user at the user interface level.

McKinsey & Company and Harvard Business reports show we are entering an accelerated pace of digital transformation, and automation is the key to short-term survival and long-term success in the new era of work. Companies now need to take steps to build flexibility, accuracy, and efficiency into their operations to allow them to stay up to speed with the changing world around them, now and in the future.

What To Automate

It's not surprising that many companies don't know where to start when choosing automation projects when there is no one-size-fits-all solution. We are seeing frameworks that companies are utilizing to determine what processes to automate successfully.

We want to share with you our most recommended framework, JETBox.

With JETBox, you are provided with all the resources and documents you need to walk through your processes step by step. This free guide lets new and old organizations of all sizes walk through what digital transformation means to them. This extensive analysis of how you do business today fosters innovation of processes to successfully select and discover workflows that will be most beneficial to automation.

LEARN MORE HERE

The RPA Process

Below is the baseline to a typical RPA implementation plan to get your business up and running with robotic process automation as fast and smooth as possible:

Select Process: Choose a process with repetitive tasks well suited for RPA
Planning: Gather the processes to be automated by finalizing the implementation approach
Development: The creation of automation workflows as per the agreed plan
Proof of Concept: Building out POC to test RPA and perform time studies to uncovers any unexpected outages and ensures a bug-free product
Production: Implement bots for production use
Support: Support and maintenance ensure that the product is continuously updated with smooth deployment across the user base to meet the objectives of RPA tools. Occasionally, changes to an interface may require adjustments to the software robot’s logic

What Comes of RPA:

RPA bridges gaps to ensures consistent error-free outputs leading to reduced operational risks that can improve your productivity and save time in your day-to-day work. The most recognized benefits include, but are not limited to:

Boosting employee productivity and energy by reducing the time spent on repetitive tasks
Scaling your business and do more with your current workforce
Providing more consistent and responsive customer service
Reducing or eliminating processing errors

Make It Happen Today:

By implementing modern RPA technology, you can not only address workflow issues that you may or may not be aware exist, but you'll also prepare yourself for future changes that will also, inevitably, come your way.

If you're unsure of the resources you have to drive automation at the level you need, your smart solution experts are here to help. Jobes Tech is here to provide you with the tools and solutions you need to automate today and thrive tomorrow.

Schedule your one-on-one today or contacts us today to get started

Info@jobestech.com

1-888-370-5874

Providing Better Healthcare Processes Through Automation

bill@jobestech.com (William Jobes) — Mon, 10 May 2021 12:36:56 GMT

Providing Better Healthcare Processes Through Automation

Variations of automation have been around for thousands of years, from the Mayans automating water transportation through aqueducts to Henry Ford's automation of the mechanical assembly line. However, the technology available to businesses years ago is not even a tenth of today's capabilities. Automation is now changing how organizations operate using advances in technology to optimize processes, personalize customer experiences and enhance decision making. One way to do this is by utilizing automation tools and applying them to existing workflows that are typically manual or paper based.

Automation Applied to Healthcare Organizations

Manual, paper-based healthcare processes can take weeks to gather and enter substantial amounts of information, frequently resulting in delays, data errors, and reputation damage to the company. Automating existing workflows allows you to complete repetitive tasks quickly and more accurately than was previously possible. It also allows employees to focus more time on adding value to your organization and patients. For example, medical practices can now capture and convert structured and non-structured data from medical records, claims, patient forms, and insurance cards with minimal manual intervention.

Automation to Comply with Regulations

Automation not only eliminates manually intensive processes like data entry, complex error tracking, and integration of claim-relevant data sources, but it also allows your organization to comply with strict regulations. By implementing compliance automation, your organization will gain assurance knowing that health information storage and transfers are secure. How exactly can automation help organizations meet the regulations? Let's take a look:

Access control: Limit the number of employees with role-based access that can log in and see specific data and documents
Record Management: Automatically manage record lifecycles and notify Record Managers when records are ready for archiving or disposition.
Activity Auditing: Automation technology can track and record all activities within a system, allowing you to demonstrate compliance and detect suspicious activity.

Transforming your healthcare processes means thinking about business processes needing to be reengineered or reimagined. Although modern technology and change can seem daunting, the benefits your organization will gain are truly extraordinary:

Eliminate manual data entry
Reduce risk of human error
Devote more time and money to improving patient experiences
Eliminate security risks
Cut operational costs
Speed up turnaround times
Avoid fees for missing deadlines on bills and claims

Find out how Jobes Tech can help you quickly capture and process data from patient records, billing, and claims forms, accounts receivable and EOBs, patient registration, and more by contacting us at info@jobestech.com

An Introduction to Automation in the Workplace

Wed, 28 Apr 2021 15:44:06 GMT

An Introduction to Automation in the Workplace

Have you ever gone looking for a document in your file cabinet, shared drive, or even jumped person to person in your office and been unable to find it?

Have you manually entered documents in your system only to discover it is a duplicate with errors?

Have you ever had a security scare that could potentially put clients' personal information at risk?

If you are thinking yes to any of these, imagine what it would look like if your daily business processes moved smoothly from beginning to end, your documents were easily accessible while staying organized and secure, and there were minimal errors and duplicates.

Sound too good to be true? Well, it's not! This what automation can bring to your organization.

What Is Automation?

Automation can be described as utilizing technology to not only digitize, but also automate document-centric workflows managing your enterprise's content from creation to storage. Upon intake or creation, records are stored securely so they can be easily referenced by those who need them and impossible to reach by those without access.

Document Management (DMS) and Enterprise Content Management (ECM) systems have been in use by organizations for years to serve this purpose. They provide a central repository for digital content and records to be stored securely.

In most cases, documents are indexed manually as they are scanned in or created. This, of course, requires a significant time investment to ensure all records are properly cataloged in the correct location and with the correct data. This manual effort inherently leads to errors, indexing documents with inaccurate data or storing duplicate records. Employees looking to save time will inevitably store records outside of your repository or store them with minimal metadata.

To solve these problems, ECM providers, such as Laserfiche, have added workflow and business process management (BPM) tools to manage content through drafting and review processes. These workflows not only make your company more efficient, but they also ensure documents are tracked and kept secure throughout the entire process. The system can also take data created from the process to determine how records are indexed, searched for, and retained for compliance. This metadata is what really allows document automation to come into play.

The best document repositories store not only the document, but also metadata related to that document. Think of an HR Record, for example. We can use metadata such as employee ID, department, position, and name to drive document automation.

In the HR example, the employee's ID lets us know whose folder the record belongs in. The department or position of the employee lets us know who in our leadership structure may have access to their record. Additional information may help us in storing the record in the appropriate subfolder, searching for the document, and managing the record's lifecycle by the appropriate retention schedule.

By providing this data to a workflow or automation engine, we can take the responsibility of properly indexing documents away from the employee and index records automatically. The more we automate, the less likely it is for data errors and duplicate records. Employees are also more likely to store content within your repository as the process takes much less time.

With automation tools such as BPM engines and Robotic Process Automation (RPA), much of our document processing can be automated when human review or creativity is not needed. In many cases, data entry has become the most labor-intensive part of the process. So how do we capture this metadata to achieve straight-through processing with minimal manual intervention?

There are three primary means for capturing data without paying for manual data entry:

1) Using an online form or portal to get data from an external submitter

2) Integrate with another system of record or ingest data files sharing a unique ID with our records

3) Automatically extracting the data from the document directly

By automating data entry, we can actually realize end-to-end document management automation, granting staff easy access to the information they need while effortlessly maintaining and demonstrating compliance.

At Jobes Tech, we regularly implement all three methods, but what really sets us apart is our expertise in the third method. We have engineers and consultants who specialize in implementing intelligent data capture technology to extract data directly from the document and pass it automatically. For complex use cases, such as healthcare records and claims, we have proven that we can accurately capture data when our competitors cannot.

Sounds like a game-changer, huh!?

What Are the Benefits of Automation?

If you rely on manual tasks to create, sort, store and share information, it is a great idea to consider the benefits of document management automation. By implementing document automation, benefits can include, but are not limited to:

Free staff from repetitive data entry tasks, so they have time to work on value-added tasks like sales and customer service.
Eliminate inconsistencies with how content is organized, secured, and maintained.
Reduce labor costs by automating document classification to increase profitability.
Maintain strict control over your content from creation to final disposition.
Be able to demonstrate compliance quickly and easily during audits.

This is just the tip of the iceberg regarding what automation can do for you and your organization! If you are ready to dive deeper into what automation can do for you and your organization, contact us at info@jobestech.com 1-888-370-5874

Getting to Know Us: Our Customers, Our Profile, Our Approach, and Our Services

Wed, 14 Apr 2021 19:33:56 GMT

Getting to Know Us: Our Customers, Our Profile, Our Approach, and Our Services

Our Profile:

Who is Jobes Tech, you ask? Well, the answer is simple! We are a technology company that provides guidance in choosing innovative technologies and building processes directly affecting your bottom line. By this, we do not mean we sell computers or keyboards. We mean we find the right solution for you, focusing on ease of use, lowering technical debt for our clients, and having positive, impactful outcomes that are evident.

Our goal is to marry this business knowledge with proven technology to implement robust solutions that deliver immediate impact to your mission and desired outcomes. We aim to foster an environment of engagement and collaboration around projects and work with decision-makers to facilitate a successful, on-time, and on-budget solution. We achieve this by acting as an impartial technical partner and solution provider for you. With modern technology rapidly changing, it is vital to project success to work with a partner who truly seeks to understand your unique business approach rather than applying a generic mold.

Our Customers:

One of the things that Jobes Technology Solutions looks for in a customer is people who are still using their outdated manual processes. Some of the questions we ask are, "how many manual processes do you have?" "How many people do you have passing that dreaded excel spreadsheet around the office?" These processes can often be improved to increase accuracy, save time, and cut costs.

We also look for security risks in our customer's systems. When patient data and personal information are passed between and stored within your business systems, it is important that data is encrypted and access is properly controlled. In implementing security measures, it is also important for us to document and be able to demonstrate compliance in case of an audit. Jobes Technology Solutions can digitally manage the flow of data through process automation through your organization to help ensure compliance is being met. By automating tasks such as manual data entry, we can also minimize the number of people interacting with sensitive data to further mitigate risk.

Our Approach:

We are frequently asked about how we approach the needs of our clients. The first thing we do is strive to understand your current business goals and processes, looking for where we can leverage automation to help you run more efficiently, serve customers better, and positively impact your bottom line.

We can leverage deep process mining software to quickly find waste and bottlenecks, modeling every variation your workflows take. A well-documented business process goes a long way in finding out where technology can provide the most beneficial impact on your business. Of course, we can still use traditional methods of process discovery and analysis. We even provide a free toolkit for documenting and redesigning processes on your own!

Click here to find out how to document a business process for automation!

Once we have discovered where improvements should be made; we implement leading commercial software that allows us to automate manual steps such as mailroom intake and data entry. When a commercial solution does not exist, we have a full-stack development team to fill the gap. We also build custom integrations with CRM, ERP, Claims Management, and other core line-of-business-systems to automate the flow of information throughout your IT environment.

Our Services:

Jobes Tech provides a wide range of professional services and software solutions to meet your needs. We promise to deliver every service with a smile and to your highest level of satisfaction. Check out some of their services below!

Intelligent Data Capture

At Jobes Tech, we leverage best-of-breed tools like ABBYY's Flexicapture to extract unstructured data from scanned or electronic images. This software performs advanced Optical Character Recognition (OCR) to capture print data from images and Intelligent Character Recognition (ICR) to capture handwritten data. We can then automatically push that information to your systems of record. A good data capture strategy sets out how your organization can collect and manage inbound information.

Robotic Process Automation

Robotic Process Automation (RPA) is a technology platform for training, deploying, and orchestrating software robots for automating digital processes that traditionally require complex integrations or manual effort. RPA solutions can be deployed in only weeks, leading to a lower cost of implementation and quicker return than traditional systems integration. Most RPA bots operate through the user interface, using a digital "mouse" and "keyboard" to open and switch between applications, capture data, input data, and make rules-based decisions. RPA platforms are low code, allowing us to deploy solutions at a rapid pace.

Enterprise Content Management

You can think of ECM as being a knowledge distribution network that spreads blueprints to problems already solved within an enterprise and deduplicates effort by making knowledge searchable and deliverable. ECM combines traditional document and records management functionality with a workflow engine for automating file indexing and retention schedules to maintain compliance with minimal user input.

One of the biggest benefits ECM workflows offer is the digitization of traditionally paper-based processes. With ECM you can empower your employees to search quickly, index, and retrieve content in seconds.

Jobes Tech primarily works with and resells the Laserfiche Electronic Content Services platform for its user-friendly interfaces, high adoption rate, ease of integration, and low total cost of investment.

Records Management

Jobes Tech ensures that your records are stored in a safe and secure location. Record Management not only stores and secures your records but helps keep your files organized and automatically manages their retention schedules. Records Management ensures that institutional records of vital historical, fiscal, and legal value are identified and preserved and that non-essential records are discarded in a timely manner according to established guidelines and identified legislation. A strong digital records management foundation not only maintains compliance but makes it easy for auditors to see your business is compliant.

Process Intelligence Optimization

We rapidly implement cutting-edge process intelligence technology that leverages your existing data to provide complete process transparency. Deploying process intelligence software allows your company to:

Automatically model your processes across time down to each individual transaction
Detect bottlenecks, inefficiencies, and waste
Predict the downstream effect of process changes before you implement
Identify processes or steps that can be automated
Make well-informed decisions

Take the first step in making better-informed decisions, focused on improving operations without sacrificing quality.

Custom Software Development

Often organizations will attempt to mold their complex processes to out-of-the-box software and never really get the results they need. This can create extra manual work and cause frustration. At Jobes Tech, we create customized solutions for our customers to solve problems others cannot.

We pride ourselves on the quality of our team and our solutions. We demonstrate a strong ability to understand our customers' business needs and develop our solutions accordingly. For many of our clients, our automation solutions not only solve a business need, but also become part of their competitive advantage. Our solutions allow them to both operate more efficiently and provide a higher level of customer satisfaction.

Ready to Learn More?

Schedule your one-on-one with our smart solution expert, or send us an email today!

How to Document Your Business Process for Automation

Mon, 05 Apr 2021 17:40:38 GMT

How to Document Your Business Process for Automation

We understand how confusing it can be to document and automate your first process. Although automation may not solve ALL your problems, identifying and documenting your current processes will help your organization optimize your processes for better performance, greater efficiency, and improved outcomes. Time spent documenting the processes will help determine whether the processes meet optimum capability.

Processes may be documented in a business process diagram, a visual model that acts as a roadmap of the activities it takes to accomplish an organization's goal. This will help you and your team to see decision points and allow you to identify room for improvement. By drawing this out on paper or a whiteboard, you will ensure your process is as logical and straightforward as possible.

Step 1:

Pick a process to document. We recommend you start simple! Choose a process you know you can accomplish from start to finish.

Step 2:

When getting started on documenting your process, it is important to interview and review the basic process steps with everyone involved. This ensures that none of the steps in the process go unnoticed, and each step is recorded properly. Start by documenting every step, activities in each step, and outputs, start to finish. Sometimes a process may look simple, but things are happening behind the scenes that are not as evident.

Step 3:

Is it possible to identify any responsibility and accountability at this time? If so, add the appropriate team members to your diagram.

Step 4:

After jotting down the steps to complete your process, begin evaluating your selected process by making notes of pain points stemming from it. This is a critical step in your diagram as it helps to determine potential bottlenecks and improvements in the process. This step is intended for all and may be time-consuming but is vital to success. Provide a distraction-free environment that is comfortable for you and those working with you. From any pain points discovered during your diagramming phase, you should be able to identify new goals.

Step 5:

Review the documented process with those performing the process as well as process stakeholders/owners. The process diagram should help team members see the process in a different light and provide new insight.

Once you successfully document your first process, you are making it possible to scale quickly in the future. We assure you; you will gain the confidence to document future processes that are more complex.

If you have been wondering how to start documenting a business process for optimization and automation but have no idea where to start, Jobes Tech's smart solution experts would love to help.

Check out our document process guide here for inspiration!

Are you ready to dive deeper into your business processes?

ABBYY Timeline delivers the tools to understand existing processes and make the required updates to maintain peak efficiencies and ensure compliance with all standards and performance targets. We give fast insight through a real-time measure of processes enabling any organization to make an informed decision more quickly. Download your FREE white paper Download our white paper today to see into what process intelligence can bring to your organization!

A Sneak Peek Into ClaimXtractor

Thu, 11 Feb 2021 17:27:29 GMT

A Sneak Peek Into ClaimXtractor

Jobes Technology Solutions is looking for clients in healthcare organizations who are still using manual data entry to process claim forms such as CMS 1500 and UB-04/CMS-1450. Our solution virtually eliminates the drawbacks of manual data entry and offshore processing, such as:

Inherent security risks of sending data offshore
Inaccuracy from human error
Long turnaround and response cycles due to time zone differences
Lack of scalability

In order to minimize costs, most organizations processing claims rely on offshore labor to handle data entry for patient information. These cost savings do not come without risk as healthcare organizations typically lack the same level of control over offshore staff and facilities as with onshore entities. By the very nature of offshoring, risk exposure is increased as data is transmitted outside the US, and access is provided to foreign nationals.

For our customers, security is not the only concern with offshore data entry. We are frequently told that processing times are routinely longer than expected, and the difference in time zones makes timely communication difficult. On top of this, they find a significant number of errors that require resolution, causing unexpected work on their end. They also found that outsourcing firms struggle to scale with business growth and temporary spikes in claims. This challenge has been exacerbated by the ongoing pandemic as the outsourcing firms have faced diminished capacity.

Since ClaimXtractor is a digital solution hosted in the US and built on a scalable platform, we can overcome these challenges at a competitive price point.

Our solution?

ClaimXtractor leverages cutting-edge technology to automatically extract claim data and provide it to your claim management and billing systems in a structured format. Our powerful yet simple solution lets you easily capture data from medical billing and claim documents, such as CMS 1500 and UB-04/CMS-1450 forms. Simply upload the document images and receive back an 837 file or other preferred formats. If needed, our development team can assist with integrating our solution into your IT environment to make the process as seamless as possible! What's the best part? You can ditch your dreaded manual process! Jobes Techs ClaimXtractor is a secure, accurate, and efficient solution that streamlines your medical claims process in 3 easy steps!

Scan physical or receive a digital claim form.
Upload claim images to ClaimXtractor
Receive back 837 files or your preferred data format.

What does "ClaimXtractor" mean for you?

By reimagining current claim processes, healthcare organizations can now use technology to transform data to improve healthcare workflows, and the benefits are apparent!

Eliminate manual data entry and reduce the risk of human error
Remove security risks associated with offshore data entry
Speed up reconciliation and eliminate backlogs
Improve cash flow by automating your process
Be prepared for growth with on-demand scalability to handle millions of claims

With so much pressure to eliminate errors, stay secure, and reduce costs, you would expect all health care organizations to have automated their claim form processes! Surprisingly, that's far from the case! Until now, there has not been a solution that can tackle the wide range in format and quality for medical claims. At Jobes Tech, we combined our domain expertise with machine learning technology to make this level of automation possible with ClaimXtractor!

Reach out today to see a demonstration of ClaimXtractor and learn how Jobes Tech can help jump start your digital transformation journey in healthcare today!

Info.jobestech.com/claimxtractor

Info@jobestech.com

Fill out our short assessment to determine if ClaimXtractor is a good fit for your healthcare organization.

HIPAA Violations and How to Prevent Them

Sat, 23 Jan 2021 17:04:41 GMT

HIPAA Violations and How to Prevent Them

When patients visit a healthcare provider, they are entrusting that organization with their most sensitive information. This may include their private medical data, health insurance IDs, and Social Security Numbers. To help ensure the security and confidentiality of protected health information when it is transferred, received, handled, or shared, congress passed the Health Insurance Portability and Accountability Act (HIPAA) in 1996. Without the proper tools in place, not only are patients at risk of becoming a victim to cybercrime attacks and theft, but medical practices are at a high risk for HIPAA violations.

What Happens if HIPAA Is Violated?

Large-scale settlements are only a fraction of the fines levied by federal investigators every year. Once you’ve had a HIPAA breach, the name of your practice is permanently listed on “The Wall of Shame”–including the offense, date, and number of individuals affected. The federal fines for noncompliance are based on the level of perceived negligence found within your organization at the time of the HIPAA violation. These fines can range from $100 to $50,000 per violation (or per record), with a maximum penalty of $1.5 million per year for each violation.

These Violations Can Be a Result Of

Lack of Business Associate Agreements (BAA)
Unsecure electronic Protected Health Information (ePHI)
Lack of Risk Mitigation Processes and timely communication
Failure to remove access of ex-employees
Failure to understand basic requirements and risks
Malware infections and lack of security controls

What Makes an Effective Compliance Program?

Every organization handling ePHI is subject to HIPAA, therefore, being at some level of security risk. To help ensure the security and confidentiality of ePHI, there are several actions your company can take to ensure you and your processes are safe.

Security Risk Assessment
Privacy Assessment
Security Standards Audit
Asset and Device Audit
Physical Site Audit
HITECH Audit

How Jobes Tech Solutions Can Help

Jobes Tech provides intelligent, automated, and secure solutions for healthcare organizations. Our smart solution tools simplify the management of patient information and may reduce the cost of compliance to HIPAA and other regulations. Medical practices can now capture and convert structured and non-structured information such as claims, patient forms, insurance cards, and more, with intelligent scanning technology. This is then followed by the indexing of documents based on customized criteria so that they can be found again with just a few quick clicks.

By implementing our smart solutions, your organization will have confidence knowing that your company is fully HIPAA compliant and guard against costly penalties.

Are you ready to ensure the security and confidentiality of patient information?

Contact Jobes Technology today to get started!

Info@jobestech.com

1-888-370-5874

5 Methods for Eliminating Manual Data Entry

Thu, 14 Jan 2021 20:18:28 GMT

5 Methods for Eliminating Manual Data Entry

Why Automate Data Entry?

The true cost of data entry can be difficult to calculate. According to Zip Recruiter, the average data entry clerk’s salary is $39,571, but data entry is performed by more than just dedicated clerks. For example, sales reps spend nearly 15% of their time on administrative tasks, according to Forbes. Even if they are not paid a large salary, there is still the opportunity cost of time that could otherwise be spent driving new business. Just because the cost may be challenging to calculate does not mean business leaders are not aware.

For years, data entry tasks have been outsourced overseas, where labor costs are much more affordable. Data entry outsourcing firms in places like China, India, and the Philippines, can charge as little as $3 per hour. There is a saying, however, that you get what you pay for. Outsourcing data entry can come with its own set of headaches, like poor accuracy and slower turnaround times.

Where companies should have the most concern with outsourcing data entry is with their data’s security. Most companies looking for cost savings through outsourcing are not performing site visits, auditing their contractors’ security practices, or performing independent background checks. While gaining the benefits of lower rates, you lose secure control of your data. This is especially true when outsourcing to China, where it is frequently required to provide encryption keys to the communist government. Chinese business laws dictate the government be able to monitor data going in and out of the country. This should be a huge security concern for companies outsourcing data entry of PII and PHI.

Fortunately, technology has created alternatives to outsourcing our data entry and business processes. Automation software has become more affordable and more capable of tackling complex tasks. By automating data entry, we can regain control of our information, have more accurate outputs, and achieve similar, if not better, cost savings to outsourcing.

Now that we have presented the case for automation, how do we do it? We create a simple, two-step process of extracting the data we require and pushing it to the system that needs it. Where the information comes from and where it is going dictate the strategies we use to capture and post data.

Methods For Capturing The Data

Let’s first take a look at methods for capturing the data:

1. Capturing Structured Forms:

Nearly all businesses utilize structured forms for gathering information. These forms contain fixed fields where information consistently appears in the same location. Government forms like your W-4 are great examples. The static nature of these forms makes them the easiest to extract data from using Optical Character Recognition (OCR) to extract typed text from specific zones of the document.

2. Capturing Semi-Structured Documents:

Forms or Documents with less structure may require more advanced technology to capture the data we need accurately. A semi-structured document may have data displayed in different ways from one document to the next. Think of an invoice document where information like the vendor name and invoice number may appear in various locations from one invoice to the next.

In the case of invoices, we combine several strategies to capture the information we need. After extracting the document text with OCR, we can analyze patterns and look for “anchor” words to capture the details we need. When looking for a Purchase Order number, we can search for a number immediately following anchor words such as “Purchase Order,” “PO Number,” or “P.O.#”

Not every vendor writes their name in plain text. Frequently, the only reference we have is their logo. While this is easy for a person to recognize, it is more complex for a computer. To solve this challenge, we leverage machine learning to associate logos with the appropriate vendors. When an invoice comes in with a logo the software does not recognize, it can be pushed to a verification queue for an operator to type the vendors’ names quickly.Through Machine Learning, the capture software can learn from the verification process and recognize the logo on future invoices.

Another hurdle for invoices is capturing line item details. Most invoice processing software can only extract basic vendor info, due date, and total amount. Since line items appear in a condensed table, traditional OCR software struggles to distinguish one line from another. At Jobes Tech, we leverage advanced data capture solutions to extract line-item details. This allows our customers to better track, audit, and report on expenses.

3. Capturing Unstructured Documents:

Up until recently, capturing data from unstructured documents has been nearly impossible for traditional OCR engines. We have had the ability to scan paragraphs of text for specific words or patterns, but we lacked the ability to capture meaning from free text.

With advances in Natural Language Processing (NLP) software, we can finally provide a solution to this challenge. This has allowed us to capture diagnosis information in healthcare records and incident details in insurance claims.

4. Digitizing Forms:

In an ideal scenario, we can do away with the paper forms altogether by collecting information through web forms. Why not take advantage of the fact that more and more our customers prefer interacting with us digitally? By digitizing the forms you use to collect data and posting them on your website, you can have your customers perform the data entry for you.

5. Web Scraping:

In some cases, you may need to capture data from a 3rd party website. Whether you are looking to capture bill data from a vendor portal or regularly report competitors’ published prices, the process can be automated. Instead of manually copying and pasting this information, we can program and schedule software robots to capture the data for us and post it to your record systems.

Posting Data

Once the data we need has been captured, how do we get it into our line of business systems?

Write to Database

Captured data may be inserted directly into any ODBC compliant database. The data can then be used for analysis or referenced by your IT systems.

API Connection

At Jobes Tech, we employ a seasoned development team with diverse skillsets for developing integrations with a line of business systems. If your applications allow for it, we can leverage APIs to pass data to systems directly.

Robotic Process Automation (RPA)

When writing to a database or API connections are not feasible, we can turn to RPA to automate data entry. We can program a software robot to log into your business systems and input information in a similar manner a human user would. The difference is that the robot can do it at about 15 times the speed, work 24/7, and not make errors in transcribing data.

Data Transformation

In some instances, the raw data we capture may need to be manipulated before being passed to your line of business systems. This is particularly true in accounting, where a single bill may need to be distributed across multiple accounts. In this case, business rules need to be applied before expenses are posted.

To fully automate the data entry process in these scenarios, we have created middleware, data processing engines. These engines allow our customers to input business rules that define how data should be manipulated prior to posting. A key factor to success is creating an interface that enables business users to manage and update rules. This limits the need for IT involvement, allowing the business to make updates without delay.

Business rules may also be applied for data verification and expense auditing. We can compare incoming data to what is expected to flag data inconsistencies or overbilling. By leveraging automation, we can provide a higher degree of scrutiny and account for expenses more granularly than our AP departments may have time for today. This results in additional savings by catching overages and provides more detailed reporting to management.

If you are interested in learning more about how data entry can be automated for your business, give us a call or send an email to schedule time with one of our consultants. We can meet one-on-one to discuss your business needs and see potential solutions in a no-pressure environment. In many cases, data entry automation can be deployed in just a matter of weeks.

info@jobestech.com

1-888-370-5874

Best Practices for Digital Transformation in Healthcare

Tue, 22 Dec 2020 19:11:47 GMT

Best Practices for Digital Transformation in Healthcare

As technology fundamentally changes healthcare, automation and process intelligence has emerged as a core component of digital transformation to reduce data error, save time, cut costs, and ensure health systems remain secure to deliver an even better quality of service. While following the best practice and getting started can be challenging, Jobes Tech is here to bring you the best methods to ensure your healthcare organization completes a successful digital transformation.

Discovery: Understand Your Health Care Organizations Processes

The first step in digital transformation is to fully understand your health care organization's processes and where you stand. Jobes Techs’ JETbox offers you an extensive analysis of how you do business today to foster innovation of current processes that only digital transformation can bring.

JETbox is a free, guided, step-by-step journey for new and old healthcare organizations that will:

Walk you through what digital transformation means for your organization
Identify which processes should be automated
Discover limitations
And more

Get started today for FREE at jetbox.solutions

Investigate: New Automation Technologies

Upon identifying what you would like to improve, you may start doing your research to discover the most appropriate solution. With various automation solutions available to healthcare organizations, it is essential to investigate the best tools to help streamline your healthcare processes as fast, easy, and secure as possible. This will ensure the technology you are implementing will help solve any issues.

Questions to ask when choosing the right solution:

What smart solutions are the most beneficial to your current processes?
Does this fit our need?
How much time will go into implementing this change?
What is the estimated ROI?

Should you need more help identifying the best solutions for your processes, your smart solution experts are here! Contact us for FREE at the info@jobestech.com

Implementation: Kickstart Your Digital Transformation Journey

Keep in mind it is essential to grasp the full impact of new automation technologies before applying them to understand how your strategies will change current processes. Many implementation efforts fail because the scope or importance is underestimated due to preparation and prioritization.

Questions we recommend asking for successful implementation:

Which of your organization's processes should be prioritized?
Is your project able to receive the appropriate resources?

Getting Your Employees Up To Speed

It is necessary to introduce appropriate technology to staff as soon as possible. Providing training is key to successful implementation.

It is essential to keep a few various aspects in mind:

Is my training catering to a variety of learning styles and needs?
Tailor your training sessions to all types of learners by providing a range of materials and options.
Automation is viewed as a threat to some. To avoid this with your staff, let them know why the change matters to them and how it will impact their day-to-day work.
Ask for feedback from users at every stage in the implementation. The greater the speed of delivery occurs; the faster healthcare professionals will prevent confusion down the road.

Jobes Tech is here to help overcome the struggles of digital transformation.

Are you ready to start your digital transformation journey in your healthcare organization?

info@jobestech.com

1-888-370-5874

Technology To Assist In A New Realm Of Thinking

Mon, 21 Sep 2020 13:41:58 GMT

Technology To Assist In A New Realm Of Thinking

“You don’t get paid for the hour. You get paid for the value you bring to that hour.” -Jim Rohn

Compensation has a direct correlation to the problems we solve and the value we bring to any endeavor. Some may equate compensation to value; the higher the compensation, the greater the value. What is often forgotten is worth. Worth can be the monetary expression of value. The two are inter-related but can be vastly different. Think of Benjamin Franklin, who wrote, “For the want of a nail the shoe was lost. For the want of a shoe, the horse was lost…For the want of a rider, the battle was lost…And all for the want of a nail.” Lengthy, but telling. What is the worth of a nail, pennies? What is the value of the nail in this instance, priceless?

We solve problems through the various experiences we have acquired throughout life. There may not be a need for a horseshoe nail in today's world, but there may be a need for a computer cable. Not high worth but high value when dealing in business. Along with the cable, technology provides the means for sharing whereby the collective experiences outweigh the individuals. How to harness those experiences for the best possible outcome is what Jobes Tech offers.

Great problem solvers can go beyond their past experiences and find new ways through their own curiosity to make discoveries others never think about.

So, what is the worth and value of this technology? Think of the nail and the battle. What is it worth to make an organization more valuable to its customers, employees, and owners? That can best be determined by remembering worth translates to value, which can be, as Mastercard noted, “Priceless.”

Technology has assisted in a new realm of thinking. Imagine if you can bring new technology to a client struggling with a problem that, by partnering with them, helps to solve the problem. Then, they become able to pass their new learning on to others. A lasting, trustworthy relationship will occur, and new possibilities become available for the future.

info@jobestech.com 1-888-370-5874

Unleashing Creativity To Achieve Business Success

Mon, 31 Aug 2020 17:16:19 GMT

Unleashing Creativity To Achieve Business Success

“Creativity comes from a conflict of ideas” – Donatella Versace

My definition of “Creativity” is the ability to make something from nothing or change the existing.

When we are asked to “think outside the box,” it often causes a feeling of frustration as we are looking for an unknown solution or idea and have no clue how it may be acquired. It has been my experience that when I am not pressured for a solution, good ideas pop into my head. Or, when I am in a debate or challenging conversation, once the conversation is over, and I later think more about the conversation that had occurred, I discover new insights. It seems, the harder I try, the more difficulties I encounter.

How can we alleviate the pressure without compromising the solution? The answer is to use creative thinking. Techniques for creative thinking include idea generation and divergent thinking, methods of re-framing problems, and changes in the practical environment. The broader term is problem-solving. Historically, this ofttimes involved gathering a group for a brain-storming session. A shared load is more comfortable to carry. These do work but consume resources that may be better served elsewhere.

In today’s techno-conscience environment, the brain-storming concept is still alive but more efficiently presented. Ideas are shared, and there is an opportunity to craft a response or build on an idea thoughtfully. In addition, there are now tools that will facilitate a visual rendering of the process under discussion or the problem needing to be addressed.

Your technology partner can help you find the right tool and come up with the correct answer. Jobes Technology Solutions has created a mind provocative tool called “JETbox.” This tool has many insightful questions that will enhance creativity and imagination.

Go to www.jetbox.solutions and check it out. It is free and available to all those who may be interested.

info@jobestech.com 1-888-370-5874

Determination To Drive The Future Of Technology

Mon, 17 Aug 2020 19:49:43 GMT

Determination To Drive The Future Of Technology

"There are no secrets to success. It is the result of preparation, hard work, and learning from failure."

-Colin Powell

Determination is intense thought, action, and application to achieve a result. Determination drives the leader’s actions toward their vision, goals, and objectives. Determination is a force from within that instills momentum. Others may doubt and question, while the leader must always apply an uncompromising effort to what the leader believes and values.

There is another important component for success, commitment. Without commitment, there is a tendency to falter or hold back. This is dangerous, for commitment is the will to do the things others won’t.

While procrastination justifies our desire for mediocrity, the leader’s determination to move forward is the magnetic force that provokes the strength and attraction from others.It is through determination and commitment that many discoveries, failures, innovation, and solutions occur. Having a genuine desire of never giving up or quitting leads to discoveries that without determination would never surface.

Technology provides unlimited possibilities and discoveries when supported by a highly determined and committed team. Consider technology as a new realm of thinking that allows us to go beyond what we a lready know. It is the entry door to discovering more of what we do not know.

Jobes Technology Solutions has created “JETbox;” a free-to-use tool that will help you identify and solve existing problems and discover new hidden problems you are unaware of. Get s tarted for FREEE at www.jetbox.solutions

info@jobestech.com 1-888-370-5874

Assessing The Immediate To Determine The Future

Mon, 03 Aug 2020 16:46:19 GMT

Assessing The Immediate To Determine The Future

"In a world of change, the learners shall inherit the earth, while the learned shall find themselves perfectly suited for a world that no longer exists.” ― Eric Hoffer

Performance appraisals and staff reviews often occur on a scheduled basis, once a quarter, once every six months, or in many situations only annually. There are also organizations that do not schedule reviews or appraisals; they simply monitor performance continuously with immediate feedback.

Something to consider is that adults learn differently than children. Malcolm Knowles identified this as andragogy, the method and practice of teaching adult learners. There is a critical difference. Adult learning is self-directed in nature. That is why staff must be aware of the expectations and responsibilities of their specific jobs. That allows the staff member to have control of his/her work environment within the position context.

Another critical component of andragogy is the need for immediacy in the required application or job task.

While learning is continuous, and success is a “progressive realization of a worthwhile dream, vision or goal;” knowing how to accomplish active, immediate ongoing assessments and feedback can be guided by the following:

A strong leader understands the value of genuine curiosity.
Knowing how to facilitate conversations that provoke curiosity that leads to understanding, learning, and the ability to identify new possibilities is critical.
Discoveries will occur, leading to transformations that change the character and value of who we are and how we can increase value and effectiveness.

There is always the challenge of knowing how to be innovative and creative that takes us beyond the limit of our thinking. The team at Jobes Technology Solutions has used their “genius factor” inventing the “JETBox Assessment Solution” that truly has no limit on how to make the discoveries necessary that provide endless learning and transformations. Get started today for FREE at www.jetbox.solutions

info@jobestech.com 1-888-370-5874

Technology, Embrace It or Chase It?

Fri, 17 Jul 2020 16:33:13 GMT

Technology, Embrace It Or Chase It?

"Many of life's failures are people who did not realize how close they were to success when they gave up."

-Thomas A. Edison

A long time ago someone told me: “When you hire people, who are smarter than you, it demonstrates that you may be smarter than them.”

I remember when the computer was introduced to my workplace back in the mid-eighties. We were part of a fortune 500 company. New technology frightened some while it excited others. Technology was about to revolutionize the future of our culture. Those who embraced new technology were quick to identify new opportunities and new leadership roles. People, who in the past, were unflatteringly identified as “nerds” were now viewed as “experts.”

The conversions that technology was causing in our culture required new learning and understandings. Communication was beginning to change. I personally struggled learning how to use my first laptop. Then as other new phases of technology emerged, I noticed some people caught on fast as they embraced the new technology while others continued to struggle.

What is apparent is that as technology is always advancing and will continue to expand. Those who learn and embrace it gain a competitive advantage. Facebook, twitter, and LinkedIn are simply the basics that soon will be tools of the past.

Which describes you; Someone who feels lost in the world of new technology? or An adventurer out in front pioneering the future? If the former there are options. Erica Manfred a “recovering technophobe” offers the following advi ce .

• Take a class – there are organizations willing to help you, all you have to do is ask (or call us at Jobes Tech, we’re here for you);

• Play – try new devices and see what they do, tap screens, press buttons…See what happens

• Don’t worry about breaking something – clicking around a computer or other devices like a smartphone or tablet is okay, you can always bring it back to where you started

• Make Google or Yahoo or whatever you know your friend – type in exactly what you're looking for, chances are somebody has already had the same problem and knows the answer

These are just a few suggestions, there are more, you can find them yourself or give us a call at 1-888-370-5874

Jobes Technology Solutions is in the forefront, excited about building technology that is available and ready for the technology pioneers to grasp and lead with.

info@jobestech.com 1-888-370-5874

The Importance Of Choosing A SMART Solution Technology Partner

Mon, 29 Jun 2020 17:56:12 GMT

The Importance Of Choosing A SMART Solution Technology Partner

"It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do."

-Steve Jobs

A long time ago someone told me: “When you hire people, who are smarter than you, it demonstrates that you may be smarter than them.”

In the world of technology, the same principle is true. Finding a technology partner that can deliver knowledge and wisdom beyond your current state of understanding, while providing a trustworthy relationship, can be a challenge. The level of knowledge between and among technology companies is most likely equal.

What can make the difference?

Successful technology organizations demonstrate a proven ability to establish a collaborative relationship before presenting options. Through this method, the client and technology vendor can develop mutual expectations with clearly defined goals and objectives. This step is crucial to the success of the endeavor. For as with most relationships, whether personal or professional, it is the planning stage that creates the map for all to follow. Besides setting the plan, this minimizes any confusion through clearly stated objectives, mutually agreed milestones and deliverables for a successful result.

A relationship comes first. Then, by taking the appropriate amount of time and interest to gain a comprehensive, clearly defined goal of what the client wants to achieve and the technology vendor can deliver, there is a greater chance for success in this and any future efforts. Establishing clear and concise expectations is paramount to getting optimal results for any venture.

Often, as the process is in place, the discovery of technology and collaborative opportunity appear that clients would not have been aware. Through ongoing discussions and a collaborative atmosphere, there is curiosity and interest brought forth resulting in unexpected client improvements. Efficiencies, operational enhancement, and greater profitability truly make a difference for all those involved. Updating and improving processes and including people in developing a solution allows for new discovery and transformations that will be beneficial to the organization that employs experts in technology to meet ongoing challenges in the business environment.

Jobes Technology Solutions are guided by these principals.

info@jobestech.com 1-888-370-5874

ABBYY Timeline

Thu, 04 Jun 2020 00:11:59 GMT

ABBYY Timeline

Across the board, healthcare providers and hospitals are being asked to do more with less. Declining claims reimbursement rates, the shift to value-based purchasing, escalating healthcare costs, heightened awareness of medical errors, and a higher-than-ever number of insured Americans are increasing the need to improve the financial health of medical practices and hospitals. Healthcare providers need to decrease inefficiencies and costs while increasing the level of patient satisfaction.

Providers need to be able to uncover areas of improvement with efficiency and accuracy and finding those areas needs to be as easy as possible. Practices and hospitals that can see and measure their processes from end to end will have the greatest success in finding key areas for improvement and therefore increasing their efficiency and revenue.

For these reasons, providers must manage their business and clinical processes better from start to finish. Noted management expert Peter Drucker said this, “You can’t manage what you can’t measure.” Before your practice can make any improvements in your process, you must first know where you have opportunities to do so. Many information systems give providers seemingly limitless data. For most organizations, taking this massive amount of data and putting it to practical use has been overwhelming and/or impossible. Determining where and how to employ a quality improvement strategy is complex, but ABBYY Timeline can help medical professionals better understand clinical processes.

What Is Timeline?

ABBYY Timeline is the comprehensive Process Intelligence platform that can provide health care providers the data they need to take action. This cloud-based platform not only delivers continuous operational insight to healthcare providers, but also offers over 28 prebuilt, best practice analysis tools that will help healthcare leaders gain a full perspective of their processes. This enables you to identify areas where efficiency can be improved, where you can provide a better quality of care, and where you can improve the patient experience. Timeline maps out your full process end-to-end, even from data that is stored in different systems (EHR, LIKS, RIS, PACS, RCM, etc.) as well as processes that happen in different locations. Within seconds of loading your data, you can visualize where inefficiencies, repeated steps, bottlenecks, and any other issues within your processes may be occurring. This data comes in real-time and enables your team to make the best decisions to improve your overall process. The result increases patient satisfaction and clinician experience. In the end, it saves your organization money.

How Does Timeline Work?

While healthcare workers and clinicians make up the most visible portion of healthcare, the entire system relies on a complex web of interconnected and interdependent processes, many of which happen in different locations and use different systems. To optimize your overall process, you need to see how the different pieces are interrelated and the places in that end to end process that can be improved. An end to end perspective can help you discover best practices, identify mistakes and inefficiencies, and quantify a variety of behaviors that can directly impact outcomes, revenue, and costs. Traditional process improvement takes lots of time, money, and people. But new technology makes it possible to take your existing data and integrate it to give you that high-level view without the need to modify existing IT infrastructure. Timeline automatically creates an interactive model and generates a wide variety of analyses. As a result, you can immediately access process insights that are not available from any existing tools in your current system. This cloud-based platform can be accessed by your entire team as needed for the highest efficiency for everyone involved. You can now easily identify bottlenecks, costs, and compliance risks associated with any point in your process and across all your systems. Moreover, you can see how to solve them.

How Will Timeline Give You a Clear View of Your Patients ' Entire Experience With in Your Office?

Every area of your healthcare business will benefit from Timeline including Appointments & Scheduling, Clinical Care Coordination, Hospital Operations, Patient Safety & Risk, Patient Satisfaction, Payer Contracting, Pharmacy Procurement Radiology, CP & AP Labs Rehabilitation, PT, OT, ST, Resource Stewardship, and Revenue Cycle Management

Scheduling/admissions/registration to
Previsit financial navigation to check-in and arrival to
Care delivery/care management/charging to
Checkout/discharge –
To coding/charge review to
Claims and billing to
Finance to
Post and home healthcare

How Will Timeline Help You?

You can expect to see improvement in your efficiency in every point of the patient experience when you implement Timeline.

Reduction of over admittance and patient wait time
Faster lab request turnaround
Prediction of staffing allocation
Decrease in patient wait times and door to doctor times
Increase in patient satisfaction and retention
Queue warnings for delayed processes
Rooming delay reduction

Why Jobes Tech?

Jobes Tech provides a means for efficiencies in the present and set up for success in the future. As protocols change and processes adapt, ABBYY Timeline with Jobes Tech delivers the tools to understand existing processes and make the required updates to maintain peak efficiencies and ensure compliance with all standards and performance targets.
Jobes Tech helps in a variety of ways. We give fast insight through a real-time measure of processes enabling any organization to make an informed decision more quickly.
Jobes Technology Solutions provides full support and guidance from implementation through deploying.

Not only will Timeline help you create your most efficient present, It will set you up for success in your future. As required protocols change, Timeline will provide you with the tools to understand your existing process and make the required updates keeping you in compliance with all standards and meeting performance targets.

All this to say, ABBYY Timeline can help you in a variety of ways.

It will give you fast Insights – a real-time measure of your processes - enabling you to make the best decisions in an instant.

It is a low effort. Jobes Tech provides full support and guidance during your implementation and onboarding.

LEARN MORE ABOUT ABBYY TIMELINE HERE

It is no risk. Sign up for a free ABBYY Timeline demo to see how you can perform them better, at a lower cost. Contact us today and let us know how we can help you be more successful!

Call 1-888-370-5874 or email us at info@jobestech.com

How To Create A Successful Work From Home Environment

bill@jobestech.com (William Jobes) — Mon, 11 May 2020 15:04:36 GMT

How To Create A Successful Work From Home Environment

According to ABC news, the first reports of Covid-19 started in the US in January of 2020. Social distancing and statewide closures began in mid-March after the US declared a national emergency. But somehow, even as we live through an historic event, life must continue, with part of life being business. One major strategy for keeping people safe has been the movement towards working from home. Doubtless, you have seen changes in your workplace with either everyone working from home or a hybrid of working from home and occasional days in the office. For many, the transition has been challenging. After all, working from home means more than just taking a computer and doing your job in your pajamas. A successful work from home strategy takes several things into account. Perhaps you didn’t have the luxury to consider how to implement the perfect work from home culture for your company before recent changes in your workplac. As we move toward “the new normal” it’s a good time to take a breath and consider what you can do to make this new work environment successful. Here are some options for you to consider for your work from home business today and going forward.

Keep Your Employees Healthy

Encourage healthy work habits in your team members. This includes having a comfortable place to work as well as working normal hours. For some people, defining work time can be difficult when working from home. Some find themselves checking emails and doing work in hours where they would otherwise be sleeping. The best work from home environments set clear expectations of when employees will work – either by the number of hours (eight hours per day) or the times employees should be available (from 9am to 5pm). If you opt for the latter, have it mirror your typical in office workday.

Get Rid of Paper Processes

Move to a paperless process. We at Jobes Tech know that paperless processes work. It’s what we are all about. But paperless processes are especially valuable when you are working remotely. When documents are digital from the start, your employees can still have access to them even if they never spend a day in the office. If paper is a necessity on the front end for your business, you may way to consider moving to a digital environment as restrictions ease. Our systems can do a smart conversion from paper to digital that gives you more than just a scan of a document. We can harvest data from hard copies and put that data into usable reports for your employees. If you are interested in learning more, reach out to us !

Keep Connecting

Keep communication and connection lines open. When working from home, it can be easy to feel isolated. People need other people to function at their best. So if you can’t be in the room together, find other ways to connect. Video calls are a great way to do this. Seeing faces as opposed to just hearing voices can make a big difference in how connected we feel with the people we are talking with.

Also be clear about what channels of communication employees will be expected to use. Be clear and efficient. For example, choose Slack or G-chat but not both, as this may cause them to miss important messages. Decide what types of communication should happen through email and which should happen through chatting or other means. Clearly communicate these expectations to your team.

Keep your team meetings happening, even if they can’t look exactly how they looked before. Your team members need to feel just that they are still a team. These regular connections are important to maintaining those relationships. They won’t be running into each other by the watercooler, so you’ll have to be intentional about giving your team time to connect with each other on a regular basis.

Provide IT support

When employees are working from home, technology is more important than ever. For employees who have been working primarily on site, moving to an at home option may be intimidating or confusing. Whether your employees are using their own computers or ones from the office, be sure to have resources in place that they can go to when they encounter problems. Also make sure your team knows how to contact IT support via multiple technologies in case they are unable to use one of them. For example, if your employees are unable to get into their email account remotely, make sure they have a phone number where they can contact the IT team to help them get their email back online.

Be Sympathetic

Understand that there are distractions at home. No parent likes working from home while their child dances and makes noise in the background. The reality, especially in the days of Covid-19, is that some individuals don’t have any other option. With schools closed, kids are underfoot more than ever. Keep your expectations high, but also be sympathetic to the specific circumstances each of your team members is experiencing.

Even if you weren’t forced to go to a remote working environment because of Covid-19, there are still reasons to consider moving away from your office space. Your employees will know that you trust them when you make it possible for them to work remotely. Your team will stay healthier when sick employees don’t feel pressured to come into the office and as a result get other team members sick. Your employees will likely be more well-rounded and have more fulfilling lives. When people are happier in other areas of their lives, they tend to perform better at work. Whenever you decide a remote working experience is right for you, it’s important to do it the right way. With these tips and what you already know about great business, you will have a solid foundation in place for the post Covid-19 world.

Call 1-888-370-5874 or email us at info@jobestech.com

Digital Transformation Quiz

Tue, 10 Mar 2020 14:23:07 GMT

YOUR DIGITAL TRANSFORMATION ASSESSMENT

Call 1-888-370-5874 or email us at info@jobestech.com

You are NOT a software engineer

bill@jobestech.com (William Jobes) — Mon, 02 Mar 2020 05:00:00 GMT

You are NOT a Software Engineer!
By Chris Aitchison - May 3rd, 2011 - posted in agile

You are not a Software Engineer. You do not build skyscrapers. You do not build bridges.

You grow gardens.

You are a Software Gardener.

Do you try to plan your gardens in such detail that you know where each leaf will be positioned before you plant a single seed? Do people expect estimates (or are they promises in your organization?) on exactly how many flowers will have bloomed in one years time? Do you have a bonus tied to that? Things that would be perfectly reasonable to plan for a skyscraper seem a little ridiculous when you are talking about a garden.

You probably have a good idea of what your garden should look like a week into the future. You might even have a rough idea of the shape you expect it to be in a year from now. But you have no idea of where each branch, leaf, stem and flower will be a year from now, and if you say you do then you’re really only guessing.

If you were building a bridge or a skyscraper and you told me, before you began, that you knew exactly how it would look when it was finished – I would believe you. If you told me that you knew to some insane degree of accuracy how long it would take to get to ‘finished’ – I would believe you again. That’s how Engineers roll. Tell me the same thing about your garden and I’m gonna call bullshit. Tell me you are going to make it grow faster by hiring more gardeners and I’m gonna laugh at you.

So why do so many gardens fail, yet so many skyscrapers succeed? With a few exceptions, the technique for building a skyscraper is similar whether you are in Europe or you are in Singapore. Gardens do not work that way. Every garden is different because the environment it is in is different. Even gardens that are within throwing distance of each other can have wildly different soil. That is why the lowest bidder can probably build the same bridge as the highest bidder, but your company can’t grow the calibre of gardens that Google can grow.

Remember that time when someone in your company unsuccessfully used an Agile gardening methodology, and then went around saying that it was horse shit that doesn’t work? Well horse shit does grow gardens, it just wasn’t enough to save your garden. Your garden was probably dead before it started – a victim of the climate of your organization. Were you trying to grow a rainforest in the desert? You can’t just plant the same plants as Facebook, Flickr or Twitter and expect them to take root regardless of the quality of your gardeners or the climate of your organization.

Unlike a skyscraper, your garden will grow weeds. It will never be ‘finished’. Just because you stop spending money on it doesn’t mean it is finished. If you stop weeding your garden the weeds will eventually smother it, and soon a re-plant will look easier than a pruning. The environment around your garden will also always be changing, and a neglected garden will become harder and harder to keep alive.

In most countries, Engineers need a license to build a bridge. Gardeners have no such government-mandated quality control.

Unfortunately, the quality of your gardeners is going to have a bigger influence on your gardens success than any other factor – so you’d better be good at picking the wheat from the chaff. Only an experienced gardener really knows another good gardener when they see them. Someone who has merely managed gardening projects will have no idea what they should be looking for (though they won’t know this).

So if you are not a gardener, but need to recruit good gardeners, then quickly find an experienced gardener you trust to vet your candidates. You can’t learn gardening in a classroom, so remember to focus on gardens your candidates have grown before, rather than how much gardening theory they learned at school (which nearly always won’t be applicable to the climate you are growing in anyway).

The engineering metaphor has had its time in the sun, and maybe it even used to be accurate, but now it really only serves to help non-technical people have unrealistic expectations about how software gets built.

I am a Software Gardener.

So are you.

Onboard Your Digital Transformation With JETBox

Tue, 21 Jan 2020 15:35:46 GMT

A Guided Journey Along Your Digital Transformation

You’ve probably heard it said that the best things come in small packages, But what if the best things came in no package at all. At least, not the cardboard kind. We at Jobes Tech are excited to announce one of the best packages your business has had in a long time, and we call it JETBox . JETBox is your key to modernizing and innovating your office, saving money, and streamlining your workplace practices. Here’s everything you need to know about the digitized wave of the future, JETBox .

What is JETBox?

One of the biggest expenses for businesses today is paper processes. JETBox by Jobes Tech is everything you need to walk your office through a digital transformation, leaving paper behind and taking up efficiency and quality in its place.

Why go digital?

If you’re considering going paperless but aren’t entirely sure it’s the right move at the moment, there are some huge benefits to creating a paperless office. We won’t go into all of them here, but we will talk about the one that makes the biggest difference in your bottom line: cost. You might be surprised at just how much money a paperless office can save you and your company.

For every filing cabinet in your office, you’re spending an average of $1500 each year just to maintain it. One document that you file in that cabinet costs your company an average of $20. And when documents are maintained in files, errors can be extremely costly. One mistake can cost your company up to $700. We all know that time is money when it comes to business today. When your team is spending time processing paper documents, it takes time away from more important tasks. When forms are digitized, your staff will spend less time searching for information, doing data entry, and shuffling paper. All of this saves you and your company money. So in the long run, it actually costs you more to use paper forms than to convert to digital. And we won’t even mention the trees.

Who is JETBox for?

With JETBox , you move your own company through the process of digitization. We give you everything you need to walk through the process step by step. But we don’t throw you to the wolves and say save yourself. Jobes Tech experienced team will continue to be a resource for you. What does that mean? Any office can go paperless with JETBox . You don’t have to have experience with converting from paper to digital, and you won’t be left on your own. And no matter who you are, you will be backed by a team of professionals who have lots of experience.

LEARN MORE HERE

Call 1-888-370-5874 or email us at info@jobestech.com

Get ready to launch into the world of digital transformation

Benefits To A Digitized Intake Form

Tue, 10 Dec 2019 17:42:24 GMT

8 BENEFITS TO A DIGITIZED INTAKE FORM

When you initially get information from potential clients and customers, how do you get it? Must they complete a printed form that your staff must then process, or have you opted for a more efficient digitized intake form? If you’ve chosen the latter, well done. But if you’re still undecided about whether a digitized option is right for you and your organization, here are 8 benefits to digitizing intake forms with Jobes Technology Solutions that may help you make your decision.

1. Eliminating Data Errors

Did you know that errors from digital conversation cost the US economy $1.3 trillion each year? These errors can happen when a member of your staff takes information from a paper form and enters it into your system. It can also come from misfiling, losing forms, time spent clarifying information a customer provided and what seems like a thousand other ways. When your intake forms are digitized, you decrease the errors that come from manual processes as well as eliminate all the lost time rectifying those errors. It may not save your company $1.3 trillion itself, but digitized forms will almost certainly make a difference in your bottom line for this year.

2. Provide Data your Employees can Trust

According to the Harvard Business Review, knowledge workers spend 50% of their time correcting bad data or confirming data they do not trust. Some of this bad data comes from paper forms and their subsequent processing. By digitizing your company’s intake forms, you can eliminate the guessing at data that your workers otherwise spend their time on and instead provide reliable data that they can trust. This saves time and frustration, setting your employees up for higher morale and more efficient use of their time.

3. Quick Search Capabilities

A typical employee spends 18 minutes searching for a single paper form. As a result, companies waste valuable resources processing and maintaining paper forms. The labor cost of maintaining a standard filing cabinet alone adds up to $1500 a year. And a lost document? Each one costs its business a staggering $350-700. Rather than shuffling through papers and digging through files, your employees can do a quick search that takes less than a minute and retrieves exactly what they are looking for when your forms are digitized saving you both time and money.

4. Increased Accessibility

In today’s world, accessibility is important. You might be surprised to know that 1.3 billion people live with some kind of vision impairment. Our world’s inhabitants speak roughly 6,500 different languages. Your customer base may not be the world’s entire population, but odds are you have potential clients and employees who would benefit from aids such as alternative text to images and translation services. Digitized forms make it easier to provide the scaffolding necessary to reach clients who might otherwise not be able to access your form and, as a result, your company. These services are not difficult to embed in digitized intake forms while paper forms make it nearly impossible to connect with all.

5. Saving Man-Power (And Money)

Your company will go on to save more money when your employees no longer need to scan incoming paper forms, retype handwritten forms completed by clients, perform data entry to transfer information from paper to digital systems, and other processes specific to your industry. At Jobes Tech, we have even found that companies outsourcing data-entry offshore can achieve a strong ROI by automating or eliminating data entry with technology. By decoupling from outsourced data entry, we also eliminate the data security risks associated with offshoring.

6. Digitized Information Powers Automation

Whether we automate the extraction of data from a scanned form or we implement a digital forms process, the result will be good, structured data from which we can enable automation. We can perform calculations, data manipulation, and pass data to downstream applications. At Jobes Tech, we can do this through Robotic Process Automation without the need for complex coding or back-end interfacing. Through RPA, we can automate processes with minimal impact to your existing IT environment making your digitized system more accurate and efficient than manual processing.

7. Enforcing Field Constraints

When you use digitized intake forms, you have the option of auto constraints, this limits the responses customers can choose for a given question. When you do this, your data is more accurate and reliable, and you don’t have to take up space on the page with a myriad of multiple-choice questions. We can also use dynamic fields to show fields based on selections made earlier in the form. This eliminates the confusion of traditional dependent fields.

8. Collecting Unstructured Data

Do you have a need for collecting unstructured data, such as free form responses? With the advent of natural language processing, Jobes Technology Solutions can implement solutions to capture meaning. We can also use methods such as pattern matching to find data within unstructured text. Our Intelligent Capture Software can pull unstructured data with a high degree of accuracy and confidence. At Jobes Tech we use artificial intelligence to flag instances in need of QA and then use those answers to increase accuracy in the future. So even if your customers are providing unstructured data in one of your forms, you can still use automated systems to increase your efficiency.

Are you still someone who thinks a paper system is a better choice than a digitized one? If these points have made you rethink your position and you’re ready to take your business to the next level through a paperless system, Jobes Tech is here to guide you through the process. Do you want to see more? If so, we provide a free demonstrations, education, and consultations in automation.

Call 1-888-370-5874 or email us at info@jobestech.com

The Pursuit Of A Paperless Office

Wed, 16 Oct 2019 16:08:22 GMT

The Paperless Office

Some of us in the business and IT world would like to believe we’ve created a paper-free environment and indeed, we’ve had some success with that. There are many reasons, however, why we’ve only seen the tip of the iceberg when it comes to going paperless. One reason is due to a common misconception: the belief that the cost of going paperless outweighs the benefits. Many wrongly believe that going paperless is pure cost. Why fix it if it isn’t broken? The reality is that, whether we know it or not, the system is already broken. Yes, moving to a paperless system does cost money, but staying with a paper-based system costs even more. Fortunately for businesses with this mindset, the cost of digitizing paper and related processes has gone down, while the benefits have increased with the maturation of technology.

The Real Cost of Paper

Some managers think the cost of going paperless is out of reach. What these individuals fail to do is correctly calculate the cost of not going paperless. Working with paper costs money. “It can’t be that much,” some might say. After all, paper is cheap and plentiful. But the true cost of a paper-based system doesn’t come from the paper itself. The Paperless Project’s extensive analysis sheds light on the staggering cost of paper processes:

● The labor cost of maintaining a standard filing cabinet adds up to $1,500/year

● The average cost to file a document is $20

● The average cost for a misfiled document is $125

● The typical cost to the business for a lost document ranges between a staggering $350 - $700

Why are these costs so high? Your typical employee looking for a paper document spends 18 minutes searching for just that one document. Document location is a task that should take less than a minute with a properly implemented electronic document management system. And when considering the true cost of paper, don’t forget to factor in paper’s innate risk of becoming lost or accidentally destroyed. A spilled cup of coffee can mean significant expense when you begin to factor in compliance costs. It can lead to both a legal nightmare and a financial burden.

The Culture of Paper

The Paperless Project reports that 70 - 80% of organizational processes are managed via paper. This statistic speaks to the challenge of both getting management on board with a paperless initiative and adopting it once it is in place. Let’s face it, some of us simply prefer the look and feel of working with paper – something of substance. Removing this staple of business can pull us out of our comfort zone, which rings especially true for those of us who are not “technology” oriented. In addition, every organization is structured differently, with a unique set of concerns and requirements that impact the process of going paperless. What works for organization A may not work for organization B. This goes beyond just concerning ourselves with the physical process of going paperless but also factoring in the organization’s unique culture and the personalities involved. In essence, for organizational change to be successful, it must be elicited rather than forced. The paperless process requires a facilitator rather than a dictator.

After being involved in dozens of “paperless” projects at Jobes Tech, we understand the importance of change management, and our staff has facilitated digital transformation in a wide range of industries and company profiles. We strongly recommend consistent user involvement through the design process because we believe it ensures a solid buy-in for the final product. When possible, we also demonstrate as we develop to avoid the shock that may come with a “Big Reveal.” Most importantly, we design solutions that are easy-to-use and improve employee quality of life. We help your staff understand the WHY behind changes and how they benefit from them. This leads to a high adoption rate which in turn leads to a higher business ROI.

A typical paper process

vs.

A typical

paperless

process

Now is the Right Time to go Paperless

There is a growing trend, common in both public and private sectors, that is bringing the paperless office back into the spotlight. Constituents, customers, and corporate board members alike are pushing for better alternatives to paper or alternatives to storing paper documents. Frequently, we see enterprise mandates to research and implement more sustainable business practices. Key amongst these initiatives is the reduction or removal of paper and plastics in products, packaging, and back-office processing.

As business and IT professionals, we should look at such mandates as opportunities. Digitizing our paper-based processes presents a win-win scenario with green initiates where we can improve both sustainability and the bottom line. Those struggling to get executive buy-in on their digital transformation projects may finally get the attention they need. Jobes Tech can help transform manual paper processes into automated or semi-automated digital processes. We can provide up-front analysis to find low-hanging fruit to get the initiative off the ground. What would it take for you to make the change to a paperless system?

Call 1-888-370-5874 or email us at info@jobestech.com

Automated Intake Processing

Sat, 31 Aug 2019 20:14:18 GMT

AUTOMATED INTAKE PROCESSING

The intake process can be the source of much frustration. Opening, Sorting, classifying, and data entry is a slow, laborious process that is prone to error. Quantities of incoming mail may be hard to predict and scaling the process be difficult for growing companies. When people and processes are overwhelmed, important notices become delayed, putting your business at a disadvantage.

By implementing AMP for information intake, we open your business to downstream automation. Now that incoming documents and data are digitized, it can be made easily accessible to your staff and business partners. The classification process allows us to immediately detect important information and notify those who need to act on it. Captured data can be pushed to drive business workflows and passed directly into line-of-business systems. We can even automate downstream data entry into 3rd party sites.

AMP i s capable of recognizing and classifying scanned images, converting unstructured data from documents into structured data that can be consumed by IT systems. The process is fast, accurate, and primes your business for future automation. It also easily scales as your business grows.

Call 1-888-370-5874 or email us at info@jobestech.com

Jobes Technology Solutions Blog

IP Digital and Jobes Technology Solutions Announce Strategic Partnership to Enhance ECM and Data Capture Services

Jobes Techs' New HQ Location Ribbon-Cutting Ceremony!

Jobes Techs' New HQ Location Ribbon-Cutting Ceremony!

Revolutionizing Medical Claims and Bill Processing with Advanced Automation with Medical Outcome Indicators

Revolutionizing Medical Claims and Bill Processing with Advanced Automation with Medical Outcome Indicators ﻿

Reduce Your Notice Backlog With Automated Workflows!

Reduce Your Notice Backlog with Automated Workflows

Accelerating Invoice Processing with Vantage

Accelerating Invoice Processing with Vantage

Automation to Drive Financial Institutions

Challenges in the Workplace

35%

58%

44%

32%

36%

32%

27%

26%

39%

34%

28%

36%

How ECM Fuels Digital Transformation

How ECM Fuels Digital Transformation

RPA: Take the First Steps to Build Flexibility, Accuracy, and Efficiency in Your Organization

RPA: Take the First Steps to Build Flexibility, Accuracy, and Efficiency in Your Organization

Providing Better Healthcare Processes Through Automation

An Introduction to Automation in the Workplace

An Introduction to Automation in the Workplace

Getting to Know Us: Our Customers, Our Profile, Our Approach, and Our Services

How to Document Your Business Process for Automation

How to Document Your Business Process for Automation

A Sneak Peek Into ClaimXtractor

HIPAA Violations and How to Prevent Them

HIPAA Violations and How to Prevent Them

5 Methods for Eliminating Manual Data Entry

Best Practices for Digital Transformation in Healthcare

Best Practices for Digital Transformation in Healthcare

Technology To Assist In A New Realm Of Thinking

Technology To Assist In A New Realm Of Thinking

Unleashing Creativity To Achieve Business Success

Unleashing Creativity To Achieve Business Success

Determination To Drive The Future Of Technology

Determination To Drive The Future Of Technology

Assessing The Immediate To Determine The Future

Assessing The Immediate To Determine The Future

Technology, Embrace It or Chase It?

Technology, Embrace It Or Chase It?

The Importance Of Choosing A SMART Solution Technology Partner

The Importance Of Choosing A SMART Solution Technology Partner

ABBYY Timeline

ABBYY Timeline ﻿

How To Create A Successful Work From Home Environment

How To Create A Successful Work From Home Environment

Digital Transformation Quiz

You are NOT a software engineer

You are NOT a Software Engineer! By Chris Aitchison - May 3rd, 2011 - posted in agile

Onboard Your Digital Transformation With JETBox

A Guided Journey Along Your Digital Transformation

Benefits To A Digitized Intake Form

8 BENEFITS TO A DIGITIZED INTAKE FORM

The Pursuit Of A Paperless Office

The Paperless Office

Automated Intake Processing

AUTOMATED INTAKE PROCESSING

Revolutionizing Medical Claims and Bill Processing with Advanced Automation with Medical Outcome Indicators

ABBYY Timeline

You are NOT a Software Engineer!
By Chris Aitchison - May 3rd, 2011 - posted in agile